Terms of use

These Terms define how to use the krowki-lowickie.pl website, especially how to send enquiries through the contact form and how they are handled by PPH "FIRMA" Jozef Brejnak.

1. General information

The website is owned and operated by PPH "FIRMA" Jozef Brejnak, Przemyslowa 5, 99-400 Lowicz, Poland. You can contact us at kontakt@krowki-lowickie.pl or by post at the above address.

By browsing the website you accept these Terms and agree to follow them. The document is available free of charge in a manner that allows you to obtain, store and reproduce it.

2. Definitions

The following definitions apply in these Terms:

  • Website - the website available at krowki-lowickie.pl;
  • User - any person visiting the Website and using its functionality;
  • Form - the interactive contact form available in the "Contact" section;
  • Controller - PPH "FIRMA" Jozef Brejnak;
  • Products - fudge candies and candie tablets manufactured by the Controller.

3. Scope of the service

The Website is informative and presents the Product offer. The Form may only be used to ask about purchasing the Products, their availability, pricing or delivery terms. The Form is not a tool for real-time negotiations nor a binding ordering channel.

4. Using the Form

Users must provide accurate and current details and limit their message to enquiries about the Products. It is strictly forbidden to submit advertising content, business proposals unrelated to purchasing the Products, bulk automated messages (SPAM) or any content that is unlawful or contrary to good practice.

Messages that do not meet the Form's purpose may be rejected or left unanswered. The Controller may block e-mail addresses or IPs that breach these Terms.

5. Data processing

Personal data sent via the Form is processed according to the Privacy Policy available on the Website. We apply appropriate technical and organisational measures to protect the data from unauthorised use.

6. Liability

We are not liable for any inability to use the Form caused by circumstances beyond our control, including force majeure, IT failures or unauthorised third-party actions.

We may withhold or refuse to answer messages that breach these Terms, contain spam or do not relate to the Products. Such messages may be deleted without a reply.

7. Complaints

Any remarks concerning the Form or the Website can be sent to kontakt@krowki-lowickie.pl. We will respond within 14 days of receiving the notice.

8. Final provisions

Matters not covered by these Terms are governed by Polish law, in particular the Civil Code.

We may amend the Terms when necessary, especially due to changes in the offer, legal updates or the need to clarify the rules of using the Form. Changes apply from the moment they are published on the Website.